STORE POLICY

SHIPPING

 

Processing Time

All of my jewellery is made specially for you, from the time you place your order. The time I spend making the pieces is approximately two weeks, so with the addition of shipping, this gives you an idea of how long your pieces will take to arrive. Don't worry though! If you need your pieces faster, let me know and we'll see what we can do.

 

Shipping Method and Time

Each piece will be securely wrapped in multiple layers of fine packing foam, and posted in a padded bag.

Shipping time will vary depending on state. Inner city areas will take two to six days whereas rural areas of Western Australia take seven to nine days.

 

Tracking & Express Shipping

Both of these options for shipping are available through checkout.

 

Returns

If you're ever having second thoughts and would like to return your items, let me know within a week of receiving it and I will arrange a full refund of your item, minus shipping.

 

Custom Pieces

Enquires

I'm always happy to answer any questions you might have about custom works, because they're one of my favourite pieces to make. They mean the most. Just contact me using the Contact Us form and we'll go from there.

Processing Time

As custom pieces vary the processing time will also varying depending on the tools, materials and techniques required. For an estimate on the processing time of your piece, contact me here.

Designing

If you know what you want, great! Contact me and I'll put a quote together. If you'd like a little help, we can work on your designs together and create something beautiful.

Deposits

To begin work on your ring, I require a 50% deposit.

Cancellations and Returns

If you have paid your deposit and have decided against moving forward, let me know as soon as possible. If design work has been done 50% of your deposit will be refunded, and if work has begun you forfeit your deposit.

Unfortunately due to the unique nature of custom pieces I do not accept returns.

OTHER

 

Customer Care

Little Moments Jewellery was created with mindfulness as it's goal, so making sure that your experience with myself and my jewellery is a calm and positive one is so important to me, and not just after you've received your new piece. I'm always here to answer any questions you have, at any point through browsing, purchase and ownership.

 

Privacy & Safety

Data Collection: Your name and address will be collected upon purchase to allow me to send your items, however neither will be stored outside  Personally, I will collect your name and address, and neither will be stored outside of Wix.

Data Retention: When you order through this site, you order information is kept unless you ask me to delete it.

Data Use: Personal details will not be used or sold for any other purpose than the sale and shipment of your pieces. Payments are made using Squarespace and PayPal, please see their linked pages for more details.

 

Copyright & Photo Use

All of my photographs are licensed under a Creative Commons Attribution-NonCommercial 2.5 License, meaning that you're free to share these images (but not sell them), just give credit to Little Moments Jewellery and this site.

 

Third Party Inquiries

Interested in adding Little Moments Jewellery to your place of business? Beautiful! Let's help spread handmade, minimalist work. I'm always happy to hear from people who have connected with my brand.